Profile of Usha

Usha is our enthusiastic and dynamic Senior Consultant with over 18 years of experience in the Customer Service, Logistics and Telecom Industries. Working with many of the country’s leading employers, C. H. Robinson Worldwide, Expeditors International, Eagle Global Logistics, FedEx Corporation, and Hutchison Max Telecom, she has invested time to create synergy with clients, enabling them to achieve their individual business goals.

Usha has contributed widely in bringing new approaches and solutions for effective Customer Management and Key Account Development. Her services were focused in the areas of conversion of retail customers into account holders, process improvements for better service deliveries, decision making and cross-functional coordination for the effective working of the Customer Service Department. Her focused efforts towards qualifying customer needs and delivering satisfaction have won her many ‘Outstanding Contribution’ awards for exceeding customer expectations.

As a Senior Consultant professional, Usha has devised and applied various creative strategies to bring in new business, enhancing business volumes, consistent revenue growth and profitability. A committed team player, Usha thrives in a competitive environment and is highly competent in the areas of Training, Team Leadership, Operations Management and Vendor Relationships. Usha has a proven track record of successful implementation of development strategies that have enabled clients to develop and grow their organisations as well.

Usha is extremely passionate about being a sizable contributor to sustained growth and human development. Her role with 6Cubes will see her engaging with stakeholders in the Learning and Development space for successful skilling and development of the nation’s human capital.